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AEPS cash withdrawal: safety checks before you place your finger

Aadhaar-enabled banking is convenient. These checks help you confirm the amount, keep your biometrics safe and report problems fast.

AEPS banking safety checklist

The Aadhaar Enabled Payment System (AEPS) lets you withdraw cash or check your balance at a banking correspondent point using your Aadhaar number and fingerprint. It is useful when a bank branch or ATM is far away, but it needs care.

Before authenticating, say the exact amount you want, watch it being entered, and check the bank name on screen. After the transaction, take the printed or SMS receipt and count your cash before leaving the counter.

Protect your biometrics

UIDAI lets you lock your Aadhaar biometrics through its official website or app and unlock them only when needed. Many people keep them locked and unlock them just before an AEPS transaction.

If something looks wrong

If money is debited but not paid, or you see a transaction you didn’t make, contact your bank immediately with the receipt or SMS. For fraud, you can also call the national cybercrime helpline 1930 or report it at cybercrime.gov.in.

Before you start

  • Say the amount and watch it being entered
  • Check the bank name and amount on screen
  • Take the receipt and count the cash at the counter
  • Never share OTPs, PINs or card details
  • Consider locking your Aadhaar biometrics when not in use

Official sources

Prefer we do it for you?

Leave your name and number. We check your documents, fill the form correctly and keep you updated. Our service charge is told before we start.

Requirements can change. The responsible government department, insurer, institution or service provider decides eligibility, fees, processing and final outcomes. NISE COMPORT is an independent CSC / Pragya Kendra service centre, not a government office.

QUESTIONS CUSTOMERS ASK

Frequently asked questions

Do I need my phone for AEPS?

Not always, but keep the phone registered with your bank handy so you receive the transaction SMS.